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New Web-Based Case Management System - Rocket Matter

I saw over at law.com that a new online case management system has come out on the market.  This is designed for solo and small firms, which I love.  You can check out the Rocket Matter software, including a online demonstration, at the Rocket Matter website

As you all know, I'm a big fan of basecamphq.com, which we use as our online case management system.  Like Base Camp, Rocket Matter has discovered that simplicity is beautiful.  Their online demo presents a clear, intuitive, intelligent and simple online case management system.  I give the developers great credit for the technology which appears smooth and seamless.

A couple of items which I noted missing from the system are perhaps the most important items of all, however.  It does not appear that you can bring clients into the system in order to achieve transparency.  Transparency for a law firm is the best way to improve client service, cut down on possible miscommunication, and ensure efficiency.  The other piece is the inability to upload documents into the system (or at least I couldn't see it in the online demo).  Finally, the Rocket Matter tag line is "It's about time."  The suggestion here is that time tracking is the key to law firm success.  Unfortunately, Rocket Matter seems to have missed the boat on the trend towards value billing.  However, I did note that they do have a flat fee option in their system.  I wish their motto was "It's about value." as opposed to focusing on time keeping.

Regardless, I give great credit to Rocket Matter for taking a huge first step into the online case matter management field.  Over the long haul, they have a huge advantage over Base Camp in that they are focused on law firm management only, whereas Base Camp is a project management system with no features or components strictly designed for law firms.  My bet is that they will be continuing to upgrade the system as they move forward, and I wish them nothing but continued success.

Comments

Larry Port

Thanks for your review! "It's about time" is something we use in marketing as a double-meaning: it's about time there's modern software for legal practice management, and also, we know many lawyers track time. But point taken!

We're aware of value billing and other scenarios and many of our firms practice this way. We think it holds a lot of promise and are excited about alternate billing methods.

Client portals are on the roadmap for the next year as well. Please stay tuned. Thanks again! LP

Enrico S.

No problem. I think you will do very well. Let me know when you upgrade with new features and I'll take a look. I am always happy to provide input. We have been using an extranet as our complete case management solution for over 4 years.

R. Palmer

Have you seen Clio? Looks interesting.

http://www.goclio.com/index.html

John D.

Clio does look interesting. They have a client connect feature too. The lack of a free demo without requiring credit card information is a deal breaker though.

Chris Monaghan

A low cost web-based alternative is Time59 (www.time59.com). It provides basic time and billing with trust accounting for $49.95 per year. There is a free 30-day trial.

Leslie P

If you are looking for a real web-based case management system, check out houdini esq, http://houdiniesq.com. It's way ahead everyone else.

LegalTrack

If I may suggest, LegalTrack. It's a case management system built inside outlook, works with exchange and integrated with SharePoint document management system. The website is www.casemanagesoftware.com

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