Larry Bodine over at the Larry Bodine Law Marketing Blog disucsses Which Clients Deserve a Client Team with David Freeman, author of the CMO Playbook audio training program and Jason Maeder, a product manager at Lexis Nexis.
Continue reading "Client Teams: The Five Pillars of Client Service" »
Oftentimes, attorneys are so focused on minimum billables and hourly billing that they forget that their clients can’t pay them if their clients don’t do well. There’s a big difference between responding to a client’s phone call for help, and actively helping a client protect and grow their business. Providing value to a client means much more than simply putting out a fire which grew so hot that it started to burn.
Continue reading "Attorneys Need to Learn to Invest in Their Clients’ Success" »
In a recent article on WiredGC, John Wallbillich reports on a recent report on legalweek.com that the global law firm DLA Piper has set out to require minimum annual legal spends by its clients in order to have access to the firms legal services. Existing clients will be dropped sometime in the future if they fail to meet the prescribed minimums.
It is hoped the move... will help reduce conflicts where the firm has been prevented from taking on large instructions after previously accepting smaller mandates.
The firm will also assess all existing clients over the next three years to ascertain which companies it should target for more work and which it should consider dropping.
Wallbillich provides several thoughts on this new global framework below:
Continue reading "Big Law Firm Set to Review Client Base & Set New Client Minimum Billing Threshold of $200,000 a Year" »
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