The Greatest American Lawyer

Comparing E-fax and Electronic Fax Services

Every once in a while I get a question from one of our readers about incorporating an internet fax service into their business model.  These systems generally go by the description “electronic fax”, “internet fax”, “e-fax” and “online fax” services.  The major player in the market is a company by the name of eFax, although there are many other providers in the space who are nipping at their heals.  As is common in the internet space, the up and comers often offer more for the money than the big dogs.  It just so happens that one of our clients provides a extremely valuable comparison service which will allow you to take a look at many of the top-end electronic fax providers in the space, compare price, number of faxes, 800 numbers, free trials and the rest.  Check them out at www.faxcompare.com.

Using Mind Map For Advocacy

For those of you who have been following along, you know I’m a big fan of the Mindjet MindManager software.  Here is an interesting post from the Settlement Perspectives Blog titled Get To The Point, And Get It Across, With A Mediation Mind Map.  Here’s the money quote:

The Best Things in Life Really Are Free: A Thumbs Down To Copernic Desktop Search for Pay Version

Those of you who have been around for a while know that one of my favorite software products of all time has been Copernic Desktop Search.  Two years ago, I downloaded the free desktop and network search tool which essentially pre-indexes all of your emails and selected files so that you could search for virtually anything and the results would come back in less than a second.  In fact, my entire email process changed as a result of Copernic.  No longer did I file any emails, delete spam or otherwise.  I treated email as a big data drop and simply used Copernic search in order to almost instantly identify any single email, or group of emails. 

About four months ago, my Copernic stopped working.  The company apparently had decided to abandon its free version for network search (you can still apparently get a free version to search only your own computer) and start charging $49.95 per license for its professional edition and $59.95 for its corporate edition. 

Normally, this wouldn’t bother me at all.  Copernic deserves a license fee for its otherwise amazing product…except that it’s no longer an amazing product.  In fact, my new “for pay” version has barely worked since I installed it.  It is prone to crash, freezes up, and does not deliver returns nearly like it used to.  For whatever reason, I was never able to get it to index my Outlook archives, essentially rendering my email search process useless.  You can either “for sure” find what you’re looking for using this kind of tool or not.  If it’s not reliable, then you likely won’t use it at all.

The search tool that comes with Microsoft Windows has always been downright awful.  I am now left to wonder, is there a desktop and network search tool that will get the job done?

I’d be interested in anyone out there who has a good client and network side pre-indexing search tool that will pull all types of data files and integrate fully with Outlook.  In the meantime, my plan is to contact Copernic and let them know my problems.  I’ll let you know how customer support goes and whether or not my experience is the exception or the rule…

Not Interested In Paying $300.00 for Adobe Standard? Try Nitro for $50.00

It is hard to imagine any lawyer operating in today’s digital world without an upgrade to Adobe Reader.  Adobe offers its Acrobat 9 Standard for those looking to interact with their PDF documents for $299.00.  Clearly, Adobe is the gold standard in PDF. 

However, there is a great alternative, which contains most of the key functionality of Adobe Standard.  That product is offered by Nitro Software.  Typically, the price is about $100.00.  They are running a Christmas special at $50.00 which is hard to beat. 

You need to do more than read PDF documents.  You need to be able to engage in mark-up, editing, commenting, and creating PDF documents.  I have been using both Nitro and Adobe products for years.  I have always been shocked at how good Nitro is at mimicking the Adobe Standard functionality. 

And what about your staff and support team?  If you can’t afford Adobe Standard for your entire team, you definitely need to check out Nitro. 

The Cost Savings in Going Digital

I’m often asked how much money it will cost in staff and time to scan in all of the documents which are generated from outside our own office onto our file server.  Essentially, people want to know whether or not a paperless law office will save, or cost, them money. 

There’s no doubt that it takes people and time to scan in documents.  While I have not run an analysis comparing the cost of a paperless versus a non-paperless operation, I do have some observations. 

Case Management Solutions for Law Firms

There is an interesting discussion and a number of link resources over at the LinkedIn business networking questions and answer section.  A variety of attorneys have suggested different software tools for case management.  Of course, basecamphq.com is included.  Two new ones which I have not seen before are Open Practice and Serengeti Legal Matter Management and E-Billing System.

Has anyone had any experience with either Serengeti or Open Practice?  Does anyone have any other case management software tools which are web enabled to add to the list?